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Edit File: 1653395087.M656893P99707.mocha3025.mochahost.com,S=32604,W=33046:2,S

Envelope-to: s.kamawi@jack.ngo
Delivery-date: Tue, 24 May 2022 08:24:47 -0400
To: s.kamawi@jack.ngo
Content-Type: multipart/alternative; boundary="_----P4aGWRvoDkhnua2KYHiEuw===_CC/DE-30284-36ECC826"
MIME-Version: 1.0
Date: Tue, 24 May 2022 12:24:03 +0000
Reply-To: Evans from Ona <evans.ochieng.onyango@ona.intercom-mail.com>
Message-ID: <e42efa01-d9732fde-1653395042-63366200180590@ona.intercom-mail-200.com>
Subject: Ona Data System Upgrade - May 24, 2022
From: "Evans from Ona" <eonyango@ona.io>

--_----P4aGWRvoDkhnua2KYHiEuw===_CC/DE-30284-36ECC826
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Hello shafiqullah, =0A On Saturday, 4th June 2022 between 7 AM and 12 PM (G=
MT +3) (see this in your timezone), Ona will be performing a major system u=
pgrade to Ona Data. The upgrade is intended to improve system performance a=
nd user experience. =0A During this time, we expect the site to be complete=
ly inaccessible from 8 AM - 10 AM and possibly for the entire time. We do N=
OT recommend submitting data during the upgrade as they will not be accepte=
d. Kindly make sure you submit all your data well in advance of the upgrade=
 or after the upgrade. =0A After the upgrade is completed: =0A - SAV export=
s may not be available for an extended period. =0A- We will no longer suppo=
rt XLS uploads, only xlsx. =0A We apologize for any inconvenience this may =
cause. We will do our best to bring our systems back online as soon as poss=
ible. If you have any questions about this upgrade, please contact us at su=
pport@ona.io. =0A Regards, =0A The Ona Support Team
--_----P4aGWRvoDkhnua2KYHiEuw===_CC/DE-30284-36ECC826
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n !important;=0D=0A  vertical-align: middle !important;=0D=0A  float: left =
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splay:none!important;line-height:0px!important;"><img border=3D"0" width=3D=
"1" height=3D"1" src=3D"https://ona.intercom-mail.com/q/wp6dYgf4j_df5o6hQwK=
Z9A~~/AAAAAQA~/RgRkb1NjPVcIaW50ZXJjb21CCmKGY86MYmtmzu1SEXMua2FtYXdpQGphY2su=
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 cellpadding=3D"0" cellspacing=3D"0" border=3D"0" class=3D"bgtc personal" a=
lign=3D"center" style=3D"border-collapse: collapse; line-height: 100% !impo=
rtant; margin: 0; padding: 0; width: 100% !important">=0D=0A  <tbody>=0D=0A=
<tr>=0D=0A    <td>=0D=0A    =0D=
=0A      <table style=3D"border-collapse: collapse; margin: auto; max-width=
: 635px; min-width: 320px; width: 100%" class=3D"main-wrap">=0D=0A        <=
tbody>=0D=0A<tr>=0D=0A          <td valign=3D"top">=0D=0A            <table=
 cellpadding=3D"0" cellspacing=3D"0" border=3D"0" class=3D"reply_header_tab=
le" style=3D"border-collapse: collapse; color: #c0c0c0; font-family: 'Helve=
tica Neue',Arial,sans-serif; font-size: 13px; line-height: 26px; margin: 0 =
auto 26px; width: 100%">=0D=0A            </table>=0D=0A          </td>=0D=
=0A        </tr>=0D=0A        <tr>=0D=0A          <td valign=3D"top" class=
=3D"main_wrapper" style=3D"padding: 0 20px">=0D=0A=0D=0A            <table =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0" class=3D"comment_wrapper_t=
able admin_comment" align=3D"center" style=3D"-webkit-background-clip: padd=
ing-box; -webkit-border-radius: 3px; background-clip: padding-box; border-c=
ollapse: collapse; border-radius: 3px; color: #545454; font-family: 'Helvet=
ica Neue',Arial,sans-serif; font-size: 13px; line-height: 20px; margin: 0 a=
uto 10px; width: 100%">=0D=0A              <tbody>=0D=0A<tr>=0D=0A         =
       <td valign=3D"top" class=3D"comment_wrapper_td">=0D=0A              =
    <table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" class=3D"commen=
t_body" style=3D"-webkit-background-clip: padding-box; background-clip: pad=
ding-box; border-bottom-style: none; border-collapse: collapse; width: 100%=
">=0D=0A                    <tbody>=0D=0A<tr>=0D=0A                      <t=
d class=3D"comment_body_td content-td intercom-template-content" style=3D"-=
webkit-background-clip: padding-box; -webkit-border-radius: 0 0 3px 3px; ba=
ckground-clip: padding-box; background-color: white; border-radius: 0 0 3px=
 3px; box-shadow: 0 1px 3px 0 rgba(0, 0, 0, 0.05); color: #525252; font-fam=
ily: 'Helvetica Neue',Arial,sans-serif; font-size: 15px; line-height: 22px;=
 overflow: hidden; padding: 40px 40px 30px" bgcolor=3D"white">=0D=0A       =
                 =0D=0A=0D=0A                        =0D=0A                =
          <p style=3D"line-height: 1.5; margin: 0 0 17px; padding-top: 0">H=
ello shafiqullah,</p>=0D=0A<p style=3D"line-height: 1.5; margin: 0 0 17px">=
On <b>Saturday, 4th June 2022</b> between <b>7 AM and 12 PM</b> <b>(GMT +3)=
</b> (<a href=3D"https://ona.intercom-clicks.com/via/e=3Fob=3De4tCyneBhiUP4=
n5O1o5R7jlKG9IkleX8oOn3didbsIwScJlsKmZoe7F8lnbm%2FYWski9Z0jbNqbKDB8rIo2069H=
cM1TXty1RPvAGbGHH0u5%2F1ALNBHAxU9wekQ7N0ofA0yeH1KZYpFlmmYwkpC8ezaQ%3D%3D&h=
=3D7109b69541142c2d9288fcea4956ee6be9804a23-xzsimrke_63366200180590&l=3D7cf=
487a67de31cbff0c07701d3cac1c38570ae59-15483096" target=3D"_blank" class=3D"=
intercom-content-link" style=3D"color: #1251ba">see this in your timezone</=
a>), Ona will be performing a major system upgrade to <a href=3D"https://on=
a.intercom-clicks.com/via/e=3Fob=3DKLfwRm5Sdr2TyktHS1iZWjlMTnoodwb68f17BeK%=
2FCPM%3D&h=3D68ac7b96809d5edd6c6697921d0138911ab97eec-xzsimrke_633662001805=
90&l=3D4fcc72b79ff18d3be0b1c6bc8eef1ebab7b86676-15483097" target=3D"_blank"=
 class=3D"intercom-content-link" style=3D"color: #1251ba">Ona Data</a>. The=
 upgrade is intended to improve system performance and user experience. </p=
>=0D=0A<p style=3D"line-height: 1.5; margin: 0 0 17px">During this time, we=
 expect the site to be completely inaccessible from 8 AM - 10 AM and possib=
ly for the entire time. We do <b>NOT</b> recommend submitting data during t=
he upgrade as they will not be accepted. Kindly make sure you submit all yo=
ur data well in advance of the upgrade or after the upgrade.  </p>=0D=0A<p =
style=3D"line-height: 1.5; margin: 0 0 17px">After the upgrade is completed=
: </p>=0D=0A<ul style=3D"list-style-type: disc; margin: 0 0 20px 40px; padd=
ing: 0">=0D=0A<li>SAV exports may not be available for an extended period. =
</li>=0D=0A<li>We will no longer support XLS uploads, only xlsx.</li>=0D=0A=
</ul>=0D=0A<p style=3D"line-height: 1.5; margin: 0 0 17px">We apologize for=
 any inconvenience this may cause. We will do our best to bring our systems=
 back online as soon as possible. If you have any questions about this upgr=
ade, please contact us at <a href=3D"mailto:support@ona.io" target=3D"_blan=
k" class=3D"intercom-content-link" style=3D"color: #1251ba">support@ona.io<=
/a>. </p>=0D=0A<p style=3D"line-height: 1.5; margin: 0 0 17px">Regards,</p>=
=0D=0A<p style=3D"line-height: 1.5; margin: 0 0 17px">The Ona Support Team<=
/p>=0D=0A                        =0D=0A=0D=0A                        =0D=0A=
                      </td>=0D=0A                    </tr>=0D=0A           =
        </tbody>=0D=0A</table>=0D=0A                  </td>=0D=0A          =
       </tr>=0D=0A                </tbody>=0D=0A</table>=0D=0A             =
   <table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" class=3D"message=
_footer_table" align=3D"center" style=3D"border-collapse: collapse; color: =
#545454; font-family: 'Helvetica Neue',Arial,sans-serif; font-size: 13px; l=
ine-height: 20px; margin: 0 auto; max-width: 100%; width: 100%">=0D=0A     =
             <tbody><tr>=0D=0A                  </tr></tbody>=0D=0A</table>=
=0D=0A<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0=
">=0D=0A                      <tbody>=0D=0A<tr>=0D=0A                      =
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a Neue',Arial,sans-serif; font-size: 13px; line-height: 20px; margin: 0 aut=
o; max-width: 100%; width: 100%" class=3D"message_footer_table">=0D=0A     =
                       <tbody>=0D=0A<tr>=0D=0A                             =
 <td width=3D"40" class=3D"space">=C2=A0</td>=0D=0A                        =
      =0D=0A  <td valign=3D"middle" width=3D"50" style=3D"color: #272727" a=
lign=3D"left">=0D=0A    <img src=3D"https://ona.intercom-mail.com/avatars/4=
576969/square_128/fullsize-1612166207.jpg" height=3D"40" width=3D"40" class=
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; -webkit-background-clip: padding-box; -webkit-border-radius: 20px; backgr=
ound-clip: padding-box; border-radius: 20px; display: inline-block; height:=
 40px; max-width: 100%; outline: none; text-decoration: none; width: 40px">=
=0D=0A  </td>=0D=0A=0D=0A                              <td class=3D"admin_n=
ame" style=3D"color: #999999">=0D=0A                                <b styl=
e=3D"color: #6f6f6f">Evans</b> from Ona=0D=0A=0D=0A                        =
      </td>=0D=0A                            </tr>=0D=0A                   =
       </tbody>=0D=0A</table>=0D=0A                        </td>=0D=0A     =
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t-family: 'Helvetica Neue',Arial,sans-serif; font-size: 13px; line-height: =
20px; margin: 0 auto; max-width: 100%; width: 100%" class=3D"message_footer=
_table">=0D=0A                            <tbody>=0D=0A<tr>=0D=0A          =
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l" style=3D"color: #999999; font-size: 11px; text-align: right">=0D=0A=0D=
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ail.com/subscriptions/unsubscribe=3Fapp_id=3Dxzsimrke&conversation_id=3D633=
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r: #999999">Unsubscribe from our emails</a>=0D=0A                          =
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